Privacy notice

How enquiry information is handled

Sphunzi collects only the information needed to understand and respond to service enquiries.

Information collected

When you submit the assessment form, Sphunzi records the contact, organisation, site and service information you choose to provide.

Purpose

Information is used to respond to your enquiry, understand the requested service, arrange further scoping where appropriate and manage the related service discussion.

Access and sharing

Enquiry information is stored in a private dashboard and is accessible only to authorised Sphunzi representatives. A specialist form-delivery provider processes the submitted information to send an email notification to Sphunzi. Information is not sold or used for unrelated marketing.

Retention

Sphunzi retains enquiry information only for as long as reasonably necessary to manage the service discussion, meet legitimate business requirements and comply with applicable legal obligations. The form-delivery provider may retain submitted information temporarily for delivery and recovery purposes.

Your choices

You may ask Sphunzi to correct or delete enquiry information, subject to applicable legal and business-record requirements, by contacting the business through its verified contact channel.